Terms of service

Terms of Service

Welcome to the Long Life Linen LLC  (“Ambrosia”) website (“the Site,” “we,” “us,” or “our”).  Long Life Linen LLC provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by these Terms as well as any other terms, guidelines or rules that apply to any portion of this site, without limitation or qualification. If you do not agree to these Terms, please do not use this Site in any way.
Additionally, Long Life Linen LLC reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

Privacy

We have adopted a Privacy Policy that you should refer to in order to fully understand how we collect and use your information.

Usage Restrictions

All of the content that appears on the "Ambrosia" website, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Long Life Linen LLC. The entire content of the "Ambrosia" website is copyrighted as a collective work under U.S. copyright laws. Long Life Linen LLC grants you a limited license to access and make personal use of the content on this website. Content of the "Ambrosia" website is intended solely for the personal, noncommercial use by the users of our Site.  Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. You may use the materials or content on this Site only with our prior written and express authorization. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at info@ambrosiabag.com.

Ordering

All orders of Products must be for personal use only.  By purchasing "Ambrosia" products, you hereby agree not to resell, distribute, or use such Products for any commercial purposes. All orders are subject to cancellation based on Product availability, noncompliance with this Agreement or any other reason as determined in our sole discretion. If we have reason to believe that your order is not for personal use, we reserve the right to cancel the order. We also reserve the right, in our sole discretion, to take steps to verify your identity to process your order. We will refund any orders that we cancel or do not process.

Trademarks

All trademarks, service marks, and trade names (collectively the "Marks") that appear on this Site are proprietary to Long Life Linen LLC, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of Long Life Linen LLC, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.

Limited License and Site Access

We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

Notice

Long Life Linen LLC ("Ambrosia") may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

Pricing Policy

At Long Life Linen LLC, we are committed to providing our customers with great quality products. Our products are sold online only at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied your purchase, please review our Returns & Exchanges section for further assistance.

Site Use

You cannot access or use the "Ambrosia" website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although Long Life Linen LLC cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.
Also, you agree that no comments or other user submissions submitted by you to the "Ambrosia" website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

International Users

Long Life Linen LLC uses a third party global landed cost e-commerce logistics provider to process + ship international orders. They are responsible for the financial transaction + physical shipping of the goods; Long Life LInen's team handles all customer support.
While shopping and checking out, prices will be displayed in local currency. The final cost at checkout is inclusive of shipping, duties, and taxes. 

International Ordering

To get started, click on the currency icon on the upper right corner of the site and select your country from the drop down menu. Local currency should update automatically. If your country isn't listed, we don’t currently ship to that destination.
When checking out, your order will be processed by our third party global landed cost logistics provider. The order total is guaranteed and includes shipping, duties, and taxes. Note, we are unable to ship to international PO Boxes.

Exchange Rates

The cost of your order is guaranteed at the exchange rate at the time the order is placed. Our third-party logistics provider calculates exchange rates in real time based on interbank rates of exchange.
If exchange rates have changes since the time you've begun shopping, you will be alerted by the site + will have to start your order again.

Duties & Taxes

International taxes, tariffs and value-added tax are determined by the purchased merchandise's country of origin (or the country it was manufactured) and the classification of that merchandise in accordance with a harmonized system used by the country. They are displayed in the order total at checkout.
Our logistics provider guarantees you will not have to pay additional fees (duties or taxes) at the time your order is delivered. By placing your order, you agree to the DDP (Delivery Duty Paid) Import Terms and Conditions.

DDP Import Terms and Conditions 

By purchasing goods on ambrosiaproducebag.com, I authorize Long Life Linen LLC to import the product on my behalf. I authorize Long Life Linen LLC may delegate the obligation to import the goods on my behalf to a subcontractor such as a customs broker. I agree to pay the taxes & duties in addition to the purchase price of the goods. 

Payment Methods

Payment methods may vary by country; you'll find all available options at checkout.

International Shipping

Orders will be shipped out within 1-3 business days (M-F) from the order date (excluding U.S. holidays). Standard shipping takes 7-10 business days.

International Returns & Exchanges

International orders are not eligible for free returns or direct exchanges, only returns for refund or store credit. The cost of return shipping is the responsibility of the customer and original shipping fees, duties, and taxes are non-refundable.
To request a return, please email us at info@ambrosiabag.com. with the subject line 'International Return' for instructions. Once the goods arrive in good condition, it can take up to 10 business days for a refund to be processed. You will receive an email once your return is processed.

Please ship returns back to the following address:

Ambrosia Bag International Returns
c/o Long Life Linen LLC
417 Bryant Circle
Ojai, CA 93023
United States
805-649-3942

User Submissions

Long Life Linen LLC strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Long Life Linen LLC on or by this Site shall be and remain "Long Life Linen LLC property. Users assign all property rights and interests to Long Life Linen LLC allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, Long Life Linen LLC shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

Monitoring

Long Life Linen LLC has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. Long Life Linen LLC has no obligation to display or post any content. Long Life Linen LLC, subject to the Privacy Policy referenced above, reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request. Long Life Linen LLC shall have no liability in connection with any content or content submitted to, transmitted via, or displayed or posted on this Site, regardless of whether provided by Long Life Linen LLC or any other party.

Correction of Site Errors

The information on the "Ambrosia" website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconvenience. 

Modification/Termination of Website

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. Long Life Linen LLC shall not be liable to you or any third-party for any termination of your access.

Third-Party Links 

To improve our Site, Long Life Linen LLC may use and promote services provided by outside third parties. However, even if the third party is affiliated with Long Life Linen LLC, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

Termination

Notwithstanding any of these Terms of Use, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms of Use will still apply.

WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD-PARTY WEBSITE.

DISCLAIMER

ALL CONTENT CONTAINED ON THIS SITE, INCLUDING TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEGATIVE DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH CONTENT, WHETHER PROVIDED OR OWNED BY LONG LIFE LINEN LLC OR BY ANY THIRD PARTY, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, LONG LIFE LINEN LLC DOES NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE, OR CURRENT, AND YOU MAY NOT RELY ON THE CONTENT ACCESSIBLE VIA THIS SITE.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LONG LIFE LINEN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY: (I) ERRORS, MISTAKES, OR INACCURACIES WITH REGARD TO THE CONTENT CONTAINED ON THIS SITE; (II) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SITE OR LONG LIFE LINEN LLC SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED BY YOU AS A RESULT OF YOUR USE OF OR RELIANCE ON THE CONTENT CONTAINED ON THIS SITE, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LONG LIFE LINEN LLC WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS LONG LIFE LINEN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS AND THIRD PARTY PARTNERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM: (1) YOUR USE OF THE SITE, INCLUDING WITHOUT LIMITATION, ANY CONTENT SUBMITTED OR TRANSMITTED BY YOU VIA THE SITE; (2) ANY USE OF ANY PASSWORD CHOSEN BY OR ISSUED TO YOU; OR (3) ANY VIOLATION BY YOU OF: (A) THESE TERMS OF USE; (B) LONG LIFE LINEN LLC PRIVACY POLICY; (C) ANY OTHER TERMS, GUIDELINES OR RULES APPLICABLE TO THE SITE; (D) ANY RIGHTS OF ANY OTHER PERSON OR ENTITY; OR (E) ANY APPLICABLE LAWS, RULES, OR REGULATIONS.

Entire Agreement

These Terms of Use constitute the entire agreement between the user and Long Life Linen LLC with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.