Disclaimer

Long Life Linen LLC ("Ambrosia") collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

The privacy policy (the “Privacy Policy”) described below covers the entire Long Life Linen LLC ("Ambrosia") website (“the Site,” “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

Collected Information

When you place an order, submit your account information or participate in "Ambrosia" promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers and banking accounts). Long Life Linen LLC will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At Long Life Linen LLC, we understand and recognize that we must maintain and use customer information responsibly.

Like other websites, we may also use technology to collect information such as site behaviors, age, gender, language, time zone, income, location and education level. We may use or disclose aggregate information for any purpose. We may also collect information about you from third parties such as data co-ops and social media sites. We trade and purchase contact information such as demographics, internet and electronic activity and commercial information with data co-ops and other third-party data aggregators for commercial purposes. 

The information collected is used to fulfill your orders, send transactional correspondence, plan our assortment, respond to customer inquiries, send you e-newsletters, send you marketing and promotional communications, respond to questions or feedback, improve our website and marketing efforts, conduct research, display content based on your preferences. We may also use this information to enable reviews of our products.

Our Site uses cookie to help keep track of items you put in your shopping cart and to tell us whether you have visited our Site in the past. This allows visitors to our Site to maintain shopping carts between visits. We also use cookies as the location to trigger abandoned cart messages.

Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order or logging into any other "Ambrosia" membership-related services.

SMS Privacy Policy 

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Mobile Terms of Service

Long Life Linen LLC

Last updated: Sept. 30, 2025

The Long Life Linen LLC mobile message service (the "Service") is operated by Long Life Linen LLC (“Long Life Linen LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Long Life Linen LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Long Life Linen LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Long Life Linen LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18446550875 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Long Life Linen LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18446550875 or email jordan@ambrosiabag.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Additional Means of Obtaining Information

Cookies

As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. We may also use technologies such as our own cookies to provide you with enhanced online display advertising tailored to your interests. Site users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.

Site Statistics

Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve "Ambrosia" products, services and our overall Site experience.

Information Sharing with Outside Parties

Long Life Linen LLC may also share your personally identifiable and/or your non-personally identifiable information, including your name, address, email address, and any transactions you conduct on our Site or offline with us with a third-party advertising and marketing partners and their service providers in order to deliver you advertising tailored to your interests when you visit certain other websites and for commercial purposes related to marketing communications.

We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

Marketing Communications Choice and Opt-Out

We intend to communicate with you only if you want to be in touch with us. You may opt to stop receiving our email marketing by clicking the unsubscribe link at the bottom of these emails or by contacting us via email: info@ambrosiabag.com

If you prefer to not receive mail from us, you can submit a request via email: info@ambrosiabag.com with your full name, mailing address and request to be removed from future mailings. You may also request that we not share your personal information with third parties by emailing us at info@ambrosiabag.com

We reserve the right to retain any personal information reasonably necessary to appropriately document our business activities for archival and record retention purposes to the extent permitted by law. We will store personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. You have the right to request deletion and erasure of your personal information by us, and we will use commercially reasonable efforts to honor your request where required by law, but please note that we may be required to keep such information and not delete/erase it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete/erase any information, it will be deleted/erased from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Long Life Linen LLC pursuant to Section 1798.83 of the California Civil Code, please contact us via email to info@ambrosiabag.com or by writing us at the following address:

Ambrosia Long Life Linen
Attn: CA-Rights
417 Bryant Circle
Ojai, CA 93023
United States

Security

We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Long Life Linen LLC employees and corporate partners to ensure your personal information is always kept safe.

Modification of Policies

It is at our sole discretion that Long Life Linen LLC may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made.

Summary

Long Life Linen LLC takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. Just as we are dedicated to bringing you the very best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.

If you have questions or suggestions regarding our privacy standards please email info@ambrosiabag.com.